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Product Manager

Montreal, Quebec  - Permanent

Job Description

As a Product Manager you’ll have an integral role in shaping conversational AI experiences for consumers and building the tools and technology that enable the world's largest brands to create rich messaging and voice applications.

You’ll work closely with our UX, customer success, and development teams to understand user behaviour, develop and test hypotheses and craft solutions that create business results for us and our clients.

Reporting to the Head of Product, the successful candidate can expect to have a great degree of autonomy and opportunity to innovate in conversational AI, analytics, and B2B2C business models.

Must Have Skills:

•Work with our conversational designers to ideate and optimize conversational experiences that users love and that scale for brands
•Build business hypotheses and validate with customers and consumers to ensure the R&D team is working on solutions that will achieve results
•Collaborate with product team and senior management to develop and communicate the product roadmap
•Work with engineering, AI research, and UX teams to define product requirements, user stories and success metrics for our conversational AI platform
•Seek to understand customer needs and market trends through experiments, customer interaction and other market research
•Define, manage, and monitor product and business KPIs, such as: revenue growth, traffic growth, user satisfaction, organizational efficiency, etc.
•Work closely with our customer success and research teams to deliver standard and advanced dashboards and reports

Starting: ASAP
Travel: 10%
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