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Downtown Montreal, Quebec  - Contract

Job Description

The Sr Program Manager will be responsible for planning and managing the implementation of complex healthcare solutions and other technology solutions for large, strategic customers.


•Plan and Manage delivery of complex healthcare solutions in Public Healthcare facilities:
Where the program is large ($ multi-million), complex and carries significant strategic importance;
Involving a wide range of internal and external stakeholders including Product Management, Sales, Operations, Customer Support, Marketing & Finance;
Leveraging cross functional teams;
Focusing on delivering high quality technology solutions to improve patient care;
Collaborating with international partners and suppliers;

•Employ rigorous project management discipline in all delivery work, including for example: status reporting, issues management, budget management, forecasting, communications, and reporting key performance indicators;
•Implement strong governance and reporting to key internal and external stakeholders including clear escalation and risk management;
•Produce and deliver high quality presentations for executive audiences with clear messaging and story line;
•Proactively identify and resolve program issues, employing strong tactical and critical strategic thinking and engaging organizational resources as required.

Must Have Skills:

Required skills:

•Excellent program management and delivery skills;
•Ability to construct reports and presentations with well-structured thoughts and presentation style;
•Ability to proactively identify and implement communication, risk mitigation and issue resolution strategies to ensure program success;
•Strong tactical and critical strategic thinking capabilities;
•Excellent interpersonal skills interacting with a wide-range of clinical, information technology (IT) and management professionals, including executives and governance bodies;
•Proficient at communicating at all levels of an organization;
•Excellent presentation, listening, and problem-solving skills;

Required experience:

•Minimum 7 years of experience working in project management, information systems, health services delivery, and/or clinical systems implementation;
•Experience leading without formal authority and working collaboratively across groups to achieve results;
•Experience managing the delivery of complex information technology projects with multiple integration points;
•Strong Microsoft (MS) Excel & PowerPoint skills;
•Passion for making a difference in healthcare;
•Unwavering commitment to quality;

Required Professional Designation/Certification:

•Undergraduate or graduate degree in Business Administration, Health Informatics, Marketing, Health Services Management, clinical profession (e.g. Nursing, Pharmacy) or related discipline;

Bilingual: English (100%) and French (80%)

Nice to Have Skills:

•Project Management Professional (PMP), Certified Management Consultant (CMC) or equivalent designation/certification is an asset;
•Scrum/Agile certification is an asset;

Starting: ASAP
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