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Product Manager, Customer Integrations

Toronto, Ontario  - Permanent

Job Description

Our client, an innovator in the robotic space, is on a mission to build human-like intelligence in machines which will enhance the human condition. We're looking for a Product Manager, Customer Integrations, who will facilitate requirements gathering, workflow definition and rollout strategy for new and prospective customers. You will lead through collaboration and consensus building and by focusing on removing obstacles blocking your team from success.

Must Have Skills:

- Minimum 5 years of technical product and/or project management experience, leading delivery of connected hardware, software, or SaaS products to market

- Experience planning and leading customer integrations and/or complex software implementations

- Experience working in a tech startup or high performance / high growth environment and are comfortable with ambiguity and shifting priorities

- Ability to communicate complex technical issues simply and convincingly to customers and business stakeholders

- Experience with discovering, documenting, designing and optimizing business workflows

- Knowledge or proven interest in at least 2 of these areas: robotics, AI/ML, retail supply chain, warehousing, logistics/fulfillment, e-commerce operations

- Experience with agile product management methodologies and tools: Scrum, Kanban, Lean, Jira, Confluence

- Experience using metrics and analytics for data-driven decision making

- Superior written, presentation, and verbal communication skills

Starting: ASAP
Travel: 20
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