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Chatbot Developer

Montreal, Quebec  - Permanent

Job Description

You will work in the Services team and your primary focus will be on understanding and implementing client requirements as well as the user experience our bot designers have conceptualized.

You will be working within our industry-leading chatbot creation platform, as well as participate in improving it. You will use our constantly evolving chatbot scripting language (BotML) to implement complex bot experiences and integrations with other systems.

You will work in the Services team and your role will be focused on understanding our customers business rules and system backends as well as the user experience (UX) the Bot will convey.

Your challenge will be to architect, design, implement, and test the proper integration elements/components so that the UX is properly supported by the backend.

Must Have Skills:

•Proficient with computer science fundamentals in object-oriented development, data structures, and algorithms
•Proficient with web development, design, architecture and tools
•3+ years of experience with at least one of: JavaScript, Java, Python, Scala, LISP
•Experience building and using REST APIs
•Familiarity with User Experience/Interface concepts and principles
•Ability to deal with and interpret customer’s technical requirements
•Ability to work independently as well as work in a team environment
•Outstanding English verbal and written communication skill
•Excellent attention de detail
•Ability to clearly communicate issues/risks and activities with the assigned project manager

Nice to Have Skills:

•Proficiency in French (written, spoken)
•Experience with Facebook Messenger API or Graph API
•Experience with Web Analytics (Google Analytics, Adobe Analytics)
•Experience with Salesforce or other eCommerce platform
•Experience with CRM systems or social media management platforms
•Freelance experience or other customer-facing experience

Starting: ASAP
Travel: 15%
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