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Service Reliability Engineer

Ontario -Permanent

Job Description

The Service Reliability Engineer (SRE) works closely with the many of the digital teams to automate their needs and make sure production environments are always in top shape. This position is responsible for code deployments and ensuring these deployments remain healthy through the entire development lifecycle.

As the Service Reliability Engineer, you will help implement new practices in the department to meet the goals of environment consistency, build and deployment automation, environment and system availability, reporting and alerting of production systems and minimizing outage downtime through communication and hands-on support.

Ensure the delivery of automated build and deployment services
Support the coverage of monitoring and improvement to alerting/communication practices for system and environment issues
Keep current on SRE tools and practices
Implement automation and scripting to reduce repetitive manual tasks and human error
Highlight issues/risks to project leads and management team
Implement functional, technical and business requirements for projects
Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
Proactively identify and anticipate customer expectations and needs
Embrace and seek out technology that creates high tech and high touch solutions for customers
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself

Must Have Skills:

Computer Science Degree, other related diploma or equivalent experience accompanied with formal computer training
Minimum of 2 years of work experience in IT development or operations related field with emphasis on e-commerce preferred
Minimum of 1 years of work experience for SRE
Experience with estimating and executing project plans.
Excellent knowledge of SRE practices and policies
Experience with Continuous Integration (TeamCity, Jenkins, Bamboo, )
Experience with scripting (Powershell, bash, TCL, )
Familiarity with .NET Framework(s)
Networking Experience (http, SSL, ftp, )
Familiarity with virtualization (VMWare, HyperV, )
Experience with config management (Chef, Puppet)
Experience with deployment automation (OctopusDeploy, RunDeck, )
Experience with monitoring and alerting systems. New Relic and PagerDuty preferred.
Experience with managing and configuring Windows, IIS and MS SQL. Experience with Linux is desirable.
Detail-oriented, able to concentrate and work quickly
Ability and enthusiasm to learn new technologies
Analytical and problem-solving skills
Excellent communication skills

Starting: ASAP
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