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Head of Product

Toronto, Ontario  - Permanent

Job Description

Our client is an R&D and Innovation lab located in downtown Toronto, that are responsible for transmitting billions of bytes of electronic and secure data at dizzying speeds. Their goal is to make commerce more accessible and convenient, and in 2017, they launched their first foray app into Canada/North America, which helps users organize and pay bills in one simple location. Not only does the app send you reminders so that you never miss a payment, but it also gives you 3% cash back on popular retail brand gift cards! They support their parent company, a mobile payments and financial services company that currently serves 300 million customers!!

Working on a small diverse, and tight-knit team that is committed to working for the end consumer, they leverage their expertise in technology to build a lasting, secure, and efficient solution. Their creative and incredibly talented engineers work to provide customized and confidential experiences for their consumers and users. They encourage their employees to take charge of their innovative ideas and execute them with passion and vigour.

Our offering to the customer is the best way to judge us, we believe. To make this happen, Product Managers on our team not only fret about our product strategy (what should be build and for whom) but also on every minor detail (why is the splash screen around for 0.25 seconds longer than necessary). They’re the catalysts of all that we stand for —  which is to build trust and to deliver the best experience for our users!

Our belief is that there are Product Managers, and then there are Product Managers. If you are a Product Manager on our team, you love technology, obsess about your product and would probably be diagnosed as a borderline OCD patient. Your friends think of you as having an addiction to your gadgets and secretly envy you for all the stuff you know about every new product before anyone else ;)

You are also known for strong opinions on different products; you scorn at the ones you dislike and can’t stop talking about those you love. At social gatherings, when you speak about how the world would be in the next few years, people listen. You can merge objectivity in analysis and also create an emotional connection to the user by speaking to them from your heart.

-Help define and prioritize product challenges and opportunities.
-Help manage the product development lifecycle; develop detailed functional specifications for existing and new products.
-Co-ordinate with internal stakeholders across functions to understand their needs and synthesize requirements for development teams.
-Develop a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
-Participate in sprint planning and review to track progress.

Must Have Skills:

-Bachelor’s degree in engineering, computer science and/or related field
-Professional experience in a product management or analytical role
-Have an extreme bias towards action basically; You need to have the Get Shit Done attitude
-Solutions orientated within a high-energy and fast-paced work environment
-Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features
-Possess excellent oral, written, verbal and interpersonal communication skills

Starting: ASAP
Travel: 0
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