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| Job Title: |
QA (IVR) Bilingual |
| Location: |
Toronto, Ontario, Canada |
| Posted: |
4/16/2010 |
| Starting: |
ASAP |
| Type: |
Contract |
| Travel: |
25% |
| Dress Code: |
Business Casual |
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Job Description:
- Working for a s/w consulting firm in the voice/ivr realm as a IVR QA Tester |
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Must Have Skills:
- Strong written/spoken English/French
- IVR experience/understanding
- Call flows understanding
- QA Test Plans
- Call centre experience
- MS Office suite |
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Nice to Have Skills:
- Intervoice experience
- QA test plan creation
- Call flow design and logic |
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