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| Job Title: |
CSR - Customer Service Rep |
| Location: |
Toronto, Ontario, Canada |
| Posted: |
6/23/2010 |
| Starting: |
ASAP |
| Type: |
Permanent |
| Travel: |
N/A |
| Dress Code: |
business casual |
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Job Description:
- Customer Order processing and client correspondence in a fast paced dynamic environment.
- Gathering requirements from clients and passing on leads to the Sales force. |
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Must Have Skills:
- Strong experience with call center environments
- Excellent verbal and written communications
- Outgoing personality, smart and driven
- Account Management and relationship building
- Customer troubleshooting and order processing
- Strong time and organizational management
- Experience with working with Sales Teams
- University or College preferred
- Strong experience with MS Office suite and other software
- Level 1 Technical Support |
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Nice to Have Skills:
- payment processing experience
- webex demos
- Bilingual |
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