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| Job Title: |
Software Developer |
| Location: |
Toronto, Ontario, Canada |
| Posted: |
3/2/2010 |
| Starting: |
ASAP |
| Type: |
Permanent |
| Travel: |
N/A |
| Dress Code: |
business casual |
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Job Description:
•Create design document based on requirements\specification documents
•Design, develop, test and deploy IVR applications using 3rd party IVR tools
•Design, develop, test and deploy database applications using MS-SQL, Oracle and other databases
•Works with team leader and clients to determine system requirements
•Attend meeting with the internal team and the customer
•Create new or modify existing user documentation(e.g., job preparation instructions, run dependencies, recovery procedures)
•Maintain and manage customer applications and systems
•Provide 2nd level support to customers regarding issues with IVR applications or internal products
•Install and configure customer system using IVR tools and 3rd party components.
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Must Have Skills:
Experience with programming with Java, Web Services, SOAP, XML
MQ Series, ASP.NET, C#, VB, C++ -nice to have
Experience in working with databases i.e. - SQL Server, Oracle
Proficient in pl/sql or tsql procedural language, particularly coding related to stored procedures, functions and triggers.
Understanding of or experience with dynamic web technologies.
Self-directed and collaborative work experience. Capability to excel in a team-oriented environment. Must possess strong interpersonal, oral and written communications skills
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Nice to Have Skills:
•Working knowledge on any IVR systems and telephony technology is an asset
•Experience in design and development of VXML based IVR applications are an asset
•Working Knowledge and experience in speech engines |
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